SafeStream Leads ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Financial information such as income, employment status, and loan preferences
- Business information for partner accounts
- Communications you send to us
Automatically Collected Information
When you access our services, we automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Match consumers with lending partners based on their preferences
- Process and fulfill lead transactions
- Communicate with partners about their accounts
- Improve our services and develop new features
- Comply with legal obligations and enforce our agreements
- Prevent fraud and protect platform security
3. Information Sharing
We may share your information with:
- Lending Partners: We share consumer lead information with verified, licensed lending partners who may contact you about loan offers
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, fraud prevention)
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS) and at rest (AES-256)
- Access controls and authentication requirements
- Regular security assessments and audits
- Employee training on data protection
5. Your Rights and Choices
Access and Correction
You may request access to your personal information and ask us to correct any inaccuracies.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
Opt-Out
You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Do Not Sell
California residents may request that we do not sell their personal information. See our Do Not Sell My Info page.
6. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us at privacy@safestreamleads.com or call (855) 724-3532.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Lead data is typically retained for 5 years for compliance purposes.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
SafeStream Leads
Email: privacy@safestreamleads.com
Phone: (855) 724-3532
Address: Salt Lake City, UT